| At Service First Real Estate, your
privacy is our chief concern. We understand that you
entrust us with your private financial information to
help us meet your needs. In exchange for your trust, you
expect and deserve our commitment to treat your
information with respect. Rest assured that we protect
your privacy. Under no circumstances will Service
First Real Estate & Mortgage sell or share any personal
information about you to or with any person or
organization except: as authorized by you, to
participating lenders, real estate professionals or
other parties involved in your transaction, or as may be
required by law or court order. The Privacy Policy
below describes the standards we adhere to in handling
information about you and your loan request. We want you
to be aware of:
Who we are
Information
we may collect on a Service First Real Estate Web site
How your
information is used
Who We Are. Service First Real Estate is an
online real estate and mortgage broker. As a real estate
broker, Service First has Realtors who will assist you
in the purchase or sale of a home. If we are
unable to meet your needs, we will introduce you to a
Realtor who is able to help you. As a mortgage
broker, Service First has access to hundreds of lenders.
Information We Collect. There are several
areas on the Service First Real Estate & Mortgage
website where you may be asked to enter both personal
and non-personal information. We DO NOT sell or share
any personal information about you to or with any person
or organization except: as authorized by you, to
participating lenders, real estate professionals or
other parties involved in your transaction, or as may be
required by law or court order.
- Information we receive from you on
qualification forms. When you come to the Service
First site to complete a qualification form you'll
need to provide personal and financial information
such as your name, phone number, Social Security
Number, e-mail address, income and other financial
information depending upon your expressed loan or real
estate referral preference.
- Supplementary information for your
qualification form. When you complete a
qualification form on the Service First site, it may
be necessary for us to supplement the information you
provide with information from third party sources,
such as a credit check through a nationally recognized
credit scoring company.
- Technical information we collect. In order
for us to ensure that we are providing the best
possible consumer experience, we collect and track
certain user information.
- Information from surveys. You may be asked
to complete a survey from Service First online.
Participation in surveys is completely voluntary and
it is your choice whether or not you wish to disclose
your personal information to us.
- Information from the "Contact Us" section of
the Service First Real Estate Web site. You may
contact Service First Real Estate by email or phone.
Participation in this area is completely voluntary and
it is your choice whether or not you wish to disclose
your personal information to us.
How your information is used. We use the
information you provide on your qualification form to
process your mortgage related requests and to begin to
assist you with the buying and/or selling process. We
may also, with your approval, send your information to
other third parties relevant to your transaction.
Service First may also share certain aggregated data
with our lenders and other third parties for general
marketing and demographic purposes; however, this data
DOES NOT include any of your personal identifying
information.
- Sharing information with our participating
lenders and real estate professionals. At your
direction (when you click on the "Submit" button), the
information that you provide to us on the
qualification form will be sent through the Service
First Real Estate system where we will evaluate your
qualifications for participation in various loan
programs, other parties relevant to your transaction
and/or participating real estate professionals.
- Sharing information with third parties. We
may also act as an agent for our participating real
estate professionals, sharing information on their
behalf and pursuant to their instructions with
providers of services related to your transaction. In
addition, Service First may notify you about a special
offer from one of our promotional partners. We do not
reveal your name, address or any other identifying
information to that promotional partner unless you
request us to do so.
- Sharing information with authorized agents.
At your direction (when you click on the "Submit"
button), the information you provide to us on the
qualification form will be sent through the Service
First Real Estate system and may be presented to our
authorized agents. Our authorized agents do not sell
or share your personal information with any person or
organization.
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